Privacy Policy

Privacy Policy. (Extracted from the terms and conditions)

5.1 You acknowledge and agree to be bound by the terms of our privacy policy.

5.2 Smart Nutrition take the confidentiality of your personal data seriously. Please contact us if you have any questions or comments on this privacy policy.

5.3 Smart Nutrition’s privacy policy sets out the ways Smart Nutrition processes personal data. This privacy policy only relates to personal data collected by Smart Nutrition via the Smart Nutrition website. Any personal data collected by Smart Nutrition is used in accordance with data protection legislation.

5.4 This privacy policy does not apply to personal data provided to Smart Nutrition by any other means or via any other website. Users should be aware that if they provide personal data to other companies, the privacy polices of those companies determine the uses to which that information is put and Smart Nutrition’s privacy policy will no longer apply.

5.5 All information you share with Smart Nutrition will be strictly confidential. We will not share any information relating to you with any other persons or body and we will always abide by the 1998 Data Protection Act. Payment using PayPal is secure.

5.6 Incoming calls may be recorded to improve our efficiency and as a record of any telephoned orders.

5.7 You are entitled to see all the information we hold about you and to request changes to ensure accuracy. Please write in with your request including an SAE to Smart Nutrition, 47 Lansdowne Place, Hove, BN3 1HF

5.8 Smart Nutrition website complies with the principles of the Data Protection Act 1998. Smart Nutrition holds your personal data in accordance with the security provisions of the Data Protection legislation.

5.9 Smart Nutrition is committed to preserving the privacy of all the information you provide to

5.10 When you visit register or order products or services from you may be asked to provide your name, address and contact details along with your credit or debit card information. A copy of your contact details will be retained but your credit debit card details are not passed on to Smart Nutrition by the payment gateway used (PayPal) however if you choose to pay with a debit or credit card by telephone these details will not be kept.

5.11 Personal data will be collected and processed by Smart Nutrition for the following purposes: 
to provide goods and services, including marketing, advertising and promotions, unless a user elects to opt-out of receiving such communications.

5.12 A copy of all email correspondence will be kept along with any recorded phone calls.

5.13 All of the information you share with Personal information provided to Smart Nutrition via Smart Nutrition website will be used for the purposes outlined at the time of collection and may be used for statistical analysis.

5.14We will not give, loan, sell, or rent any of your personal details to third parties unless legally required to do so or with your clear written consent.

5.15 By providing personal data to Smart Nutrition users consent to the processing of such data by Smart Nutrition as described in this privacy policy.

5.16 During data collection necessary to complete your order, or for you to join mailing lists, users are given the opportunity to opt-out of receiving future direct marketing material from Smart Nutrition. Where users do not opt-out of such communications, Smart Nutrition may provide information on the company’s products, newsletters, membership services, events, and training and education programmes & special offers. If at any time users want Smart Nutrition to stop sending such communications they should write to: 

Smart Nutrition
47, Lansdowne Place, Hove, East Sussex, BN3 1HF

5.17 Users have the right to ask Smart Nutrition for a copy of the personal data held about them and to request that Smart Nutrition to correct any inaccuracies in that information.

If, at any time, a user wants to verify, update or amend their personal data they may simply email their request to [email protected]

Verification, updating or amendment of personal data takes place within 40 days of receipt of the request.

5.18 Cookies are used on this website.

5.19 This privacy policy applies solely to the personal data collected by Smart Nutrition and does not apply to third party website users who may access from this website.

5.20 The Company is not responsible for the privacy policies of third party websites. The Company advises users to read the privacy policies of other websites before registering any personal data.

5.21 Any changes to our privacy policy in future will be posted to the website and, where appropriate through email notification.

Please do not return samples to the laboratories that may arrive after Wednesday 27th March and up to and including Monday 2nd April.

The laboratories are closed from the 28th March – 2nd April for the Easter Holiday.