Why do I need to fill in a questionnaire when buying a test from Smart Nutrition

The questionnaire has been built to help the GPs for a number of different reasons.

Clinical context for interpretation

Lab results mean very little in isolation. The pre-test questionnaire provides essential background on:

  • Symptoms (e.g. fatigue, hair loss, bloating, weight gain)
  • Medical history (e.g. known thyroid conditions,)
  • Lifestyle factors (e.g. alcohol intake, sleep, stress)
  • Supplements or medications that may influence certain test markers

Safety and clinical red flags

The questionnaire helps the GP:

  • Identify red flags (e.g. unexplained weight loss, bleeding, or history of cancer) that may need further medical follow-up.
  • Flag inappropriate testing or contraindications.

Tailored comments and recommendations

With this background, GPs can provide more meaningful tracking over time

Repeat tests can be compared not just numerically but against:

  • Changing symptoms
  • Medication/supplement changes
  • Shifting goals (e.g. from weight loss to muscle gain)

The questionnaire helps create a clear starting point, so any changes in results over time can be properly tracked and understood — not just seen as random ups and downs. It’s a really important part of making sure results are interpreted accurately and safely. Without this background information, even the most detailed tests can be misunderstood or not tell the full story.

I hope that helps to shed some light on why we ask the questions we do. While your answers may not raise any concerns, sometimes the information shared in a questionnaire — when combined with test results — can help identify things that might warrant a closer look from a GP.

In other words, it allows us to spot possible ‘red flags’ where symptoms and results together suggest that further medical advice would be sensible.

To make this kind of assessment, we do need some background information. While we’d love to tailor a unique questionnaire for each individual test, that wouldn’t be practical from a logistical or administrative perspective. So you may find that some of the questions feel less relevant to your personal situation or the test you’re taking — but they help ensure we’re being thorough, safe, and responsible.

US Custom changes Aug 29 2025

Every US shipment, regardless of value or content, must now undergo full entry with U.S. Customs and Border Protection (CBP).

Our lab partners are working hard to reduce the impact of these new customs procedures on returning US bound test samples.

Unfortunately this change may impact your test results turnaround time

  • Transit times may be longer due to increased customs processing.

  • Samples may be delayed or held while clearance is completed.

If you have already sent back your sample and it is directly affected by these customs delays, our team will contact you individually to advise on the next steps.

We know how vital timely testing is for you and we greatly value your understanding while these changes take effect.

We expect the situation to improve as customs processes adjust, and we will provide updates as this develops.

Please do not return samples to the laboratories that may arrive after Wednesday 27th March and up to and including Monday 2nd April.

The laboratories are closed from the 28th March – 2nd April for the Easter Holiday.